Resolved -
This incident has been resolved.
Mar 20, 14:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 02:21 UTC
Investigating -
We're aware of an issue where some users who recently purchased or upgraded a plan are not seeing it reflected in CoinTracker, even though the payment processed successfully. Our team is actively investigating and we'll update this page as soon as we have more information.
Mar 20, 01:09 UTC