Tax report latency

Incident Report for CoinTracker

Resolved

This incident has now been resolved. We are experiencing higher than expected traffic during tax season, please reach out to CoinTracker support if you have any questions.
Posted Apr 14, 2022 - 16:11 UTC

Monitoring

Tax report latency has been reduced to several minutes, delivery should be processed more quickly. We will update this status once delivery time is back to normal.
Posted Apr 14, 2022 - 15:31 UTC

Investigating

There is a 3.5 hour delay when generating tax forms from when users requested in the Tax Center, our engineering team is investigating.
Posted Apr 13, 2022 - 21:32 UTC
This incident affected: Web (Website).